SpyBuddy Support Questions The following questions are the most common questions the support team receives regarding SpyBuddy. If you question is not answered, feel free to contact the support team, and they will get back to you within 12-48 hours! 1. What is SpyBuddy? 2. I run SpyBuddy, but nothing happens. What's wrong? 3. Once SpyBuddy is actively monitoring, who has access to it? 4. I can not rename "spybuddy.exe"! 6. What Operating Systems is SpyBuddy compatible with? 7. I am not receiving the SpyBuddy logs via e-mail. What's wrong? 1. What is SpyBuddy? SpyBuddy is a powerful monitoring and surveillance software package. SpyBuddy allows you to monitor your PC while you are not around. Currently, SpyBuddy has the ability to log all AOL/ICQ/MSN/AIM internet chat conversations, websites visited, keystrokes pressed, applications ran, windows opened, text/images sent to the clipboard, and printed documents. With SpyBuddy's powerful stealth feature, you can turn SpyBuddy into your own personal desktop sleuth and record everything that happens!   2. I run SpyBuddy, but nothing happens. What's wrong? If you run the spybuddy.exe module, and find that no program executes, it is VERY likely that you have configured SpyBuddy to run in total stealth mode. To take SpyBuddy out of stealth mode, you will need to simultaneously press the correct key sequence to bring SpyBuddy out of stealth mode. If you do not remember this key sequence, please contact the support department.   3. Once SpyBuddy is actively monitoring, who has access to it? Once SpyBuddy is monitoring a machine, only you have the power to stop it from monitoring. Because SpyBuddy requires a password to start/stop the monitoring process, no one will be able to start or stop SpyBuddy at their leisure - unless you give out your personalized SpyBuddy password to another user. Note: If SpyBuddy is running in stealth mode, only you will be able to access it, as it will be completely hidden. To take SpyBuddy out of stealth mode, you will need to use the appropriate key sequence.   4.I can not rename SpyBuddy! What is wrong? This simply means that you cannot rename spybuddy.exe because it is running already. To stop SpyBuddy from running, you will have to manually close it. To do this, simply end the monitoring process and hit the "X" on the main SpyBuddy interface window. Once you have closed SpyBuddy, you can freely rename the spybuddy.exe module without receiving any errors!   5. What Operating Systems is SpyBuddy compatible with? SpyBuddy will work across all Windows platforms. This includes Windows 95/98/ME/NT/2000/XP!   6. I am not receiving the SpyBuddy logs via e-mail. What's wrong? If you are not receiving your e-mail delivery logs, you may have specified the wrong SMTP Host inside the SMTP Mail Delivery configuration screen, or you mis-typed your e-mail address. Double check your SMTP Mail Settings inside SpyBuddy, and if the problem persists, you may need to consult your system administrator or ISP for your SMTP Host.

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Software Requirements Windows 95/98/ME/NT/2K/XP Pentium Class Pc 133 Mhz or Greater 32mb of System Memory 2mb of Hard disk space

Customer Benefits 1. Unlimited Tech Support 2. Superior Performance 3. Satifaction Guarantee 4. Direct from Computer-Spy.com! Customer Details: 1. Ordering Faq 2. Customer Testimonials 3. Monitoring Solutions 4. Monitoring Statistics

 

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