iSpyNOW Support Questions
The
following questions are the most common questions the support team receives
regarding iSpyNOW.
- What
version of windows can iSpynow run on?
- Can
I view logs in real time with iSpynow?
- How
do I install iSpynow remotely?
- Will
users know iSpynow is installed once executed?
- How
do I view the logged information?
- Can
anyone view my log files?
- Can
iSpynow be detected by Norton or Mcafee?
- Can
iSpynow work on all internet connections?
- Can
iSpynow work if a Firewall is present?
1.
What versions
of Windows can iSpynow run on?
Answer:
iSpyNOW is fully functional on all windows platforms. I.E. Windows 95/98/ME/NT/2000/XP
operating systems. Our application has been tested many times to ensure
it works 100% with your operating system.
2.
Can I view logs
in real time with iSpynow?
Answer:
All loged files can be viewed in real time. iSpyNow will upload all logs
every 2 minutes ensuring your logs are fresh and accurately up to date!
3.
How do I install
iSpyNOW remotely?
Answer:
iSpynow was made to be very user friendly. The iSpynow
application can be completely configured in your user control panel right
here online. Once your configuration is complete you must download the
application to your PC. To remotely install iSpyNOW 3.0 you must attach
the monitoring module to an email and send that email to the Pc you intend
to monitor!
4.
Will users know
iSpynow is installed once they execute it?
Answer:
iSpynow's
installation will not be detected if you have configured the application
with the "No Splash Screen Option" in your control panel. If you did add
the splash screen, users on the target machine will receive your custom
warning message once the application is executed or initiated on startup
of that PC.
5.
How do I view
the logged information?
Answer:
Each iSpynow member receives their own personal iSpynow
control panel console for viewing logs. Unlike other products our server
centralizes member information and dynamically stores that information
after your purchase. If you are having difficulty finding your username
and password please read the email you received upon purchase. This email
will explain what is needed to setup your iSpynow members account. This
is where you will obtain your login information. All of this is done dynamically
online!
6.
Can anyone view
my log files?
Answer:
Your
log files are safe and secure on our server. You are the only one who
can view your logged information inside your iSpynow control panel console
with your username and password you have created during signup. If for
any reason you would like to change your password this can be done anytime
inside your control panel.
7.
Can iSpynow
be detected by Norton or Mcafee?
Answer:
Of course not! Unlike many "Knock off products" iSpynow
is a professional monitoring application and is not detected by any virus
scanners. This includes Norton and Mcafee!
8.
Can iSpynow
work on any internet connection?
Answer:
Yes, unlike other products iSpynow can work on any internet
connection. This includes Lan, Dsl, Cable, T1, or dial up connections.
9.
Can iSpynow
work if a Firewall is present?
Answer:
Yes, unlike other products iSpynow can work and deliver
reports even if a firewall is present. iSpyNOW uses a unique way of delivering
log files and all logged information will be reported regardless of whether
the remote Pc is behind a firewall or router cofiguration.
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